Zotero 6 Mac and Zotero App Quick Tutorial

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The software you rely on for your research needs to work. When you have a Zotero question, you can often get a response directly from a Zotero developer or expert community member within minutes. We don’t have customer support representatives — Zotero developers are directly accountable for the software they create, and if you use Zotero for a while there’s a good chance you’ll know some of us by name.

Other reference managers make you go through customer support representatives who aren’t involved in the development of the software and whose communications are often limited to generic Twitter responses.

See How Zotero Support Works for more information.

Constant Improvement
Zotero has been around since 2006, and we’ve worked every day since to make it better. We add new features regularly, and if you find a bug, we’ll often have a fix available for you within a day or two. We’re diligent about supporting new versions of operating systems, browsers, and word processors as they become Zotero developers work in the open, so you can follow along on GitHub to see what’s being worked on at any given time, and you can directly influence the direction of the software by participating in discussions in the Zotero Forums.

Privacy
Zotero is developed by an independent, nonprofit organization with no financial interest in your data, and we consider privacy in every decision we make. Zotero is a local program that stores your data on your own computer, and it can be used without sharing any data with us — you don’t even need to create a Zotero account to use If you do choose to share your data, such as by using Zotero sync, you can take comfort in the knowledge that we’re using it solely to provide you with the best experience and that we don’t view it as a potential revenue stream.

Our easy-to-read privacy policy explains every piece of data we collect, what we do with it, and how to avoid sharing it.

Free and Open Source
As an open-source tool, Zotero is free in two senses of the word: you don’t need to pay to use it, and you’re free to make changes to its code to make it do what you want. The benefits of the first one are obvious, but the second is critical for a program you’re entrusting with your research data. Zotero has always guaranteed users complete access to their own data, but open source means you don’t need to take our word for it. If the organization that runs Zotero disappeared tomorrow, or if we made a decision that didn’t put users’ interests first, others would be free to take Zotero’s source code and continue to maintain and improve

As part of the broader open-source community, we’re committed to supporting open software and open standards. We helped create the Citation Style Language now used in most reference software, and we’re currently contributing to the Joint Roadmap for Open Science Tools. A tool we built is used by Wikipedia editors to cite sources using Zotero’s powerful web-saving abilities. All the software we create is freely available for others to use and

Advanced Features
The best policies wouldn’t matter if Zotero weren’t also a powerful, professional tool. Zotero has an unmatched ability to save high-quality publication data from websites, journal articles, newspapers, and more, or to retrieve publication data for PDFs you drag in. Word processor integration for Word, LibreOffice, and Google Docs makes it easy to manage citations as you write. Zotero can automatically add publication data by DOI or ISBN and find open-access PDFs when you don’t have access to a paper. You can create advanced searches — say, all articles mentioning a certain keyword added in the last month — and save them as auto-updating collections. When you open a paywalled page in your browser, Zotero can automatically redirect you through your institution’s proxy so that you can access the PDF. Zotero can even warn you if try to cite a paper that was retracted.

Beyond Zotero’s own features, a plugin system allows outside developers to add advanced functionality to Zotero, such as more flexible file management and improved BibTeX support.
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